Shipping & Returns

Odour neutralisers delivered straight to your door


Orders over £35.00 qualify for FREE economy delivery (UK Mainland only). We endeavour to dispatch all orders same day, please allow up to 3 working days for delivery. All orders received after 14.30 will be processed the following working day.



A Next Day Delivery service is available at £5.95 and will take 1-2 working days to receive you order (Mon-Fri before 13.30). Please note if requests are made for deliveries to be left unattended we cannot be held responsible for any loss of parcels. Don’t need your parcel on the next business day? Just pay £3.96!

Not 100% satisfied?

Thanks for shopping at PowAir! If you are not entirely satisfied with your purchase, we’re here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 14 days, depending on your card issuer’s policies.

PowAir Shipping & Returns

Please Note:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any questions on how to return your item to us, contact us.

Looking for some answers?

At PowAir UK, we pride ourselves on our commitment to customer satisfaction. We understand that each odour situation is unique, and we strive to provide personalised advice and assistance to our valued customers. Our friendly and knowledgeable customer support team is always ready to answer your questions, recommend the right products for your needs, and ensure that you achieve the best results possible.


You can hear from thousands of happy customers by reading our testimonials or alternatively, if you have a question about our products, there’s a high likelihood that somebody has already asked it for you. Why not take a look at our FAQ’s.


PowAir | Permanently Eliminate Bad Odours