Not 100% satisfied?

Thanks for shopping at PowAir! If you are not entirely satisfied with your purchase, we’re here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your card issuer’s policies.

Please note:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any questions on how to return your item to us, contact us.

Everything you need to know

We’ve compiled together all the information you should need regarding the PowAir brand, everything from how to use PowAir to it’s maximum potential, to the science and technology we use in our odour neutralising products.